» How do I order?
How to order Ragus' products and where we distribute to
Manufacturing
Sourcing, refining and delivering sugar products is a complex business – with the challenges at each stage not always first apparent. Our longevity in the sugar business means that our customers are able to benefit fully from years of applied expertise and experience.
Peter Eastick – Managing Director
Starting from pure natural cane sugar, we produce a highly diverse range of products, with a huge variation of colour, texture and taste. The one thing they all have in common, however, is their combination of quality raw materials, exacting manufacturing standards, and the applied expertise of a highly specialised team with years of experience in the sugar industry.
Sourcing great natural products from the field
All of our products begin with the careful sourcing and selection of our raw materials; materials chosen for their purity, colour, grain size and flavour. Our company directors and production managers visit sugar plantations to assess, review and choose the ingredients that go into making our products.
Guaranteed consistency of quality
By working directly with the plantations, we have developed a strong network of trusted suppliers who understand our standards and requirements, and deliver consistently on these. On arrival at our warehouse, each raw material is given a batch number, ensuring that we can trace it throughout the production process, and, for organic materials, back to its field of origin, if necessary.
Creative problem solving
With over 80 years’ experience, and a staff that comprises many personnel who have been with us for over 20 years, our workforce is highly specialised and highly skilled. They have, over the years, been faced with many production challenges that have made them creative problem solvers. We take pride in this ability and you can be confident that if we don’t immediately know the answer to a question, we’ll continue to explore until we find it.
The home of customer blends
Ragus has a range of standard products that are deliverable on demand, however, many of our customers come to us for our ability to deliver speciality blended products that meet their recipe, packaging or processing needs.
Streamlined processes for cost savings
When creating your bespoke product, we always look to combine ingredients, to eliminate steps in your product manufacturing processes and so facilitate energy cost savings. We also assess and work with your internal processes to provide a product that entirely suits your set-up, and we are always available to help with any on-site technical issues.
Providing exactly what you need
At Ragus, we will make every effort to make, or match, any recipe you bring us, to ensure you get exactly the product you need to fit your application. Our highly efficient laboratory means that we can usually provide test samples within three weeks.
Short lead times for production and delivery
Our flexible production methods are set up for short lead times, which means we can manufacture small quantities cost-effectively, and tailor make individual components of a recipe, should this be required.
Learn more about manufacturing
Get in touch with our customer support team.
